Tender Mercies: Inside the World of a Child Abuse Investigator is a narrative written by CPS caseworker Keith Richards. I read this book for an assignment in my Child Abuse & Neglect class.
Literarily, this book has little merit. It does read quickly and easily, and if you're interested in a CPS worker's point of view on his job and it's difficulties with a few example cases thrown in, then this book is for you.